Cancellation Policy

Yellow Petals Cancellation Policy

At Yellow Petals, we strive to provide a seamless shopping experience. We understand that sometimes, changes to orders may be necessary. Please read our cancellation policy carefully to understand how cancellations are handled.

Order Cancellation

  1. Cancellation Before Shipment

    • Orders can be cancelled within 24 hours of placing the order. If you wish to cancel your order, please contact our customer service team immediately at yellowpetals.in@gmail.com
    • If the order has not yet been processed for shipment, we will cancel it and issue a full refund.

  2. Cancellation After Shipment

    • Once an order has been shipped, it cannot be cancelled.

Refunds for Canceled Orders

  • If your cancellation request is successful, we will process the refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.

Changes to Orders

  1. Modifications Before Shipment
    • If you wish to modify your order (e.g., change the size, color, or shipping address), please contact us within 24 hours of placing the order. We will do our best to accommodate your request if the order has not yet been processed.
  2. Modifications After Shipment
    • Once an order has been shipped, we are unable to make any changes. Please ensure all details are correct before finalizing your purchase.

Important Notes

  • Promotional Items: Orders placed during sales or promotions may be subject to different cancellation terms, which will be communicated during the promotion.

Contact Information

If you have any questions or need assistance with canceling an order, please contact our customer service team:

Thank you for shopping with Yellow Petals. We appreciate your understanding and cooperation with our cancellation policy.